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My IP address keeps changing, taking my stream offline. What can I do?

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Article ID: 000054
Rating: 2.3 / 5.0 (9 votes)

Problem
If you run your encoder from a dynamic IP address your stream may go offline if the IP changes.

Solution
1) Call your ISP to see if they can give you a static IP address. If possible there will usually be some sort of additional monthly charge.

2) Sign up with a dynamic DNS provider and have us use a hostname instead of IP address to pull your stream(s). An example of a dynamic DNS provider is dyndns.org. View their dynamic DNS howto at http://www.dyndns.com/services/dns/dyndns/howto.html

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